Oct 2026
BankOps AI
An agent for banking operations
Investigating banking incidents with an AI agent that brings together incident records, SLA status, application health and operational procedures.
Inside the project +
Built an agent using LLM tool calling and RAG-based SOP retrieval. Added an operations dashboard with investigation evidence, recommendations, audit trails and escalation capabilities. The agent avoids unsupported SOP guidance when no applicable knowledge exists.
↳ Evidence-backed operational recommendations
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